Last Updated: November 2024
Sky-osprey ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Complete contact forms or service request forms
- Subscribe to our newsletter or communications
- Request information about our services
- Engage with our geographic consultation services
This information may include:
- Name and contact details (email address, postal address)
- Organisation name and role
- Information about your geographic interests or requirements
- Communications you send to us
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and browsing behaviour, including:
- IP address and general location information
- Browser type and version
- Operating system
- Pages visited and time spent on pages
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide requested services
- Process service bookings and payments
- Send administrative information such as confirmations and updates
- Improve our website and service offerings
- Analyse website usage patterns
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- With service providers who assist in operating our website or conducting our business
- When required by law or to respond to legal process
- To protect our rights, privacy, safety, or property
- In connection with a merger, acquisition, or sale of assets
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When personal information is no longer required, we will securely delete or anonymise it.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to request deletion of your information
- The right to restrict or object to processing
- The right to data portability
To exercise these rights, please contact us using the details provided below.
Cookies
Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Sky-osprey
Level 8, 227 Collins Street
Melbourne VIC 3000
Australia
Email: [email protected]